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UPDATE -COVID19



Before You Arrive


In order to understand the new ‘normal’ and make your visit as enjoyable and safe as possible, we will ensure that you are aware of all of the new safety procedures that will be put in place before your arrival.

Our whole hotel will be terminally cleaned and sanitised to the highest standard. We politely ask all of our guests to not enter the premises if you have suspected possible COVID-19 symptoms or if you have come into contact with a suspected COVID-19 carrier.

Pre-arrival communications will be given to provide additional information regarding your accommodation. All guests will be called in advance to confirm your details and our Reservations Team will be able to provide you with all the necessary information regarding staying, dining and any queries that you may have.


Arrival & Check In


As you arrive at the hotel, there will be a number of signs to adhere to the social distancing measures provided by the Government.We will also be using your contact details for the Government Track & Trace programme. We are at liberty to hold your details for 3 weeks to comply with this government request. All guests who enter the hotel will have to wear a face covering when moving around the hotel or will be asked to leave. You will see that all of our staff will be wearing face masks or face shields. We politely ask for guests to stick to the directional floor signs and queuing with the appropriate distance. Protective screens will be used at guest and employee contact points for safer check-in. Please be aware we will be accepting debit or credit card only. Throughout the hotel there will be sanitising stations and we ask that these are used as frequently as possible. Check-in times will be 3pm now. We encourage guests who are staying with us at the Seven Hotel to use the bathrooms in your bedrooms when possible to reduce congestion.

Please ensure that all your special requirements are requested in advance i.e. non feather pillows, twin beds, extra beds, baby cots etc. It will be difficult to accommodate additional requests on arrival as staff will not be allowed to access your room once you have checked in. p>


Room Service & Breakfast


Aurum Restaurant is open from 12 midday every day. The menu in Aurum is also available for guests to order as room service. This menu is available until 9.30 pm daily with the exception of Sunday when the Sunday menu is only available until 6.15 pm. Outside of these hours there is a limited room service menu available. Please check with the reception or restaurant team for more details. All of our menus are on our website.

In order to protect the safety of our guests and employees there will be Continental Breakfast only available from Monday – Friday which will be delivered to your room and left outside of your door. This will be pastries/cereals/breads and jams. Tea and coffee making facilities are available in each room. Hot Breakfast only is available on Saturday and Sunday mornings from 07:30 am until last orders at 10:15 am. The continental breakfast is £8 per person and you will need to let the reception staff know on check in if you require this for the next morning.

Bar facilities are available for in house guests in guest rooms only after 10.00 pm.


During your stay


At this time, staff will not be able to access guest’s bedrooms. Our Housekeeping team will deep clean all rooms before arrival as per government guidelines, but for our guests staying more than one night, their room will not be serviced. Should additional amenities and/or fresh towels be needed, they can be requested by calling the reception desk. Staff will wash/sanitise their hands before delivering fresh items which will be left outside the room.

Our Polyester linen are laundered at 60c, dried at 55c and ironed between 180c-210c. For Cotton linen, they are laundered at 60c, dried 65c and ironed between 180c-210c

All guest will have to adhere to the one-way system using the floor markings and are encouraged to wash their hands regularly. Hand sanitisers are placed in the public areas of the hotel which can be used by all guests.

We encourage guests who are staying with us at the Seven Hotel to use the bathrooms in your bedrooms when possible to reduce congestion.


Aurum Restaurant and Bar


A face covering must be worn when entering the Restaurant and Bar and can only be removed once seated at a table. Please note, once seated, we are unable to allow guest to move tables. Rule 6 will applyWe are operating a Table Service only and therefore if no tables are vacant in the bar, we ask that guests order drinks to their room using room service. (A 10% service charge will apply). At no time can guests order drinks standing at the bar.

Aurum Restaurant will be serving an A la Carte menu from Thursday to Saturday from 12:00 midday and to be able to adhere to our legal obligations, we will take last orders at 20:30 and all guests dining in the Restaurant and Bar will be asked to leave shortly before 22:00. We offer a Sunday Roast which begins at midday until last orders at 18:15.

Bar facilities are available for in house guests in guest rooms only after 10.00 pm.

Please note that any drinks or food that you have during your stay must be paid for at the time of your order. We are unable to allow anything to be charged to your room.


Check Out


To minimise contact, we kindly ask that you telephone reception from your room to inform them that you are checking out. Any keys should be left in the room on checkout. An invoice of your stay can be emailed and will be charged to the credit or debit card provided for authorisation. Please use the hand sanitisers before leaving the hotel. p>


Employee Safety Initiatives


We want to reassure all of our guests at the Seven Hotel that all of our employees will undergo comprehensive health & safety training to maintain our high standards. All necessary PPE equipment will be provided to our staff and we will be checking the temperatures of our staff on a regular basis to minimise the risk of infection.

We will continue to review all of the procedures frequently and align with the Government guidelines.


Finally, we would like to say thank you to all of our guests who have stayed with us previously and new guests who we look forward to meeting very soon in the future. We appreciate your continued support and we very much look forward to staying safe with you in the weeks and months ahead.

discover seven


Welcome to the Seven Hotel, a brand-new and exquisitely designed boutique hotel located within the heart of Southend-On-Sea, Essex. Seven Hotel has 37 stunning bedrooms, including 5 luxury suites, a 70 seater modern British restaurant, Gin-centric cocktail bar and outdoor sun terrace.

We invite you to experience unparalleled hospitality, ideal for business travellers, holiday makers and long stay guests alike. Expect exemplary personal service, luxurious comfort, a unique ambience and the finest attention to detail throughout.

Seven Hotel is situated high upon the cliffs, within the beautiful Clifton Conservation Area. The hotel boasts unparalleled panoramic views of the stunning Southend pier and the Thames Estuary.

Our philosophy is based upon seven key principles: a superb location, a unique award winning design and ambience, great amenities, affordable luxury, fine gastronomy, first-class service and memorable hospitality.

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Our Rooms


Every one of our 37 spacious rooms and suites is the ultimate in modern elegance and style, a place for you to relax and rejuvenate. Each of our rooms is flooded with light and beautifully furnished for total comfort. Many of our rooms offer stunning views of the Thames estuary.

Choose between our decorative twin/double bedrooms or our unique luxurious suites all comprising of en-suites with showers.

Our rooms are as inviting as they are homely with high-end furnishings and indulgent linens and upholstery. The highest in-room technology, lighting and entertainment facilities complete this stunning interior.

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Meetings & Events


Our hotel is fully equipped to meet your corporate and private hospitality needs, with highly attentive staff and a superior range of facilities to provide you with the perfect events space in Southend on Sea.

Our meeting room can accommodate groups for both private and corporate events, in comfortable elegance and your own dedicated meetings coordinator will help you plan the logistics of your meeting, choose the food, wine and the extra thoughtful touches to ensure your event is a success.

Try something different for your next event with one of our creative concepts including barbecues on the Seven Hotel terrace or our whisky and cigar tastings with a dedicated cigar sommelier.

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Experience Aurum

The Seven's prestigious restaurant.

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